This site can’t be reached The connection was reset. Try: Reloading the page Checking the connection Checking the proxy and the firewall ERR_CONNECTION_RESET

Hi,

Sorry for the inconvenience caused.

I would suggest you to run Network troubleshooter, it will automatically troubleshoot the network problem and check. If it helps.

Method 1:

1.  Press Windows + X keys on the keyboard and select Control Panel.

2. Type Troubleshooting in the search bar on the Control Panel.

3. Click on View all on the left navigation pane. 

4. Click on Network troubleshooter. 

5. Click on Advanced on the Network troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

6. Click on Next and follow onscreen instruction complete the Network troubleshooter.  

If the issue still persist, try the below method.

Method 2.

I recommend you to uninstall/reinstall the network adapter driver and check. Follow the below steps:

1. Press Windows key + X and click on Device manager.

2. Locate for Network adaptor and click on it expand it.

3. Right click on the device and click on uninstall.

4. Once you are done uninstalling the driver, restart the computer. It will automatically install the generic network adapter driver.

If this doesn’t help to fix the issue. I suggest you to update the network driver. Skip step3 from the above steps and right click on the device and click on update.

You can also visit the below link Microsoft article and try the steps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Enter into the Safe Mode with networking to check if the downloading works. http://support.microsoft.com/kb/929135

Run the following commands in an elevated prompt;

netsh int ip reset

netsh winsock reset

When you download via Internet Explorer, click Tools - Internet Options - Advanced Tab, make sure you check "Use Passive FTP".

Hope this post helps. Get back to us for further queries. We are happy to help!

Hi Joy.

Thank you so much for your response - uninstalling the network adapter driver and restarting seems to have fixed the issue and I can now access Outlook. Great work!

I still can't get the Windows 10 Mail app to work though - when I try to add my Outlook account I receive the message:

"something went wrong, we're sorry but we weren't able to do that -  error code0x80040154"

Any ideas?

Later that day.....ahh hold on, seems I was a bit too optimistic.....the problems has returned and I can no longer access Outlook online. 

is this with IE OR firefox  more details

With IE, Firefox, Edge and Chrome. The problem only affects Outlook, all other sites can be reached without problems. 

Hi,

I suggest you to access your Outlook Mail via web browser and check.

Ensure that you clear the cookies and cache then check.

Hope this post helps.

Type the following command in command prompt (administrator)

http://appuals.com/best-fix-err_connection_reset/

netsh interface ipv4 set subinterface “Wireless Network Connection 4” mtu=1472 store=persistent

replace Local Area Connection with the name of your network adapter and hit Enter

err_connection_reset 

I had a similar problem in Win10.  Attempting to access any pages at Newegg.com from any browser (Chrome, Edge, IE) resulted in the "This Site Can't Be Reached . . ." message.  Tried everything published that I could find anywhere on the web: disabled firewalls (both Microsoft and Comodo); disabled Avira anti-virus; tried different DNS server settings (Comcast, OpenDNS, Google); made sure proxy server was set to off; used all the Microsoft troubleshooters; uninstalled and reinstalled network adaptor in hardware devices; reset IPconfig; ran netsh int ip reset and netsh winsock reset; cleaned registry with CCleaner; and uninstalled Trusteer Rapport.  All were to no avail.  Finally, on a whim, I cleaned out my newegg.com cookies, and that solved the problem.  My best guess is that one or more of the cookies was somehow corrupted.  In any event cleaning them out using CCleaner solved the problem for me in all browsers.  BTW, I use CCleaner regularly to clean out all kinds of stuff including unwanted cookies, but I had previously designated the newegg cookies as being among those that I normally keep in the Options/Cookies tab.  I had to remove them from the "keep" section in order to delete them, but after doing so, my problem was solved.  Good luck.  I hope this might help someone else.

Pressing Windows + X keys on the keyboard and DOES NOT GIVE THE OPTION OF Control Panel!!!!

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